Our return policy lasts 100 days from the date of purchase. If more than 100 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
We do not accept returns on personalized or customized orders.
To be eligible for a return:
- The item must be unused
- The item must be in the same condition as received
- The item must be returned in the original packaging
Stylo Gallery reserves the right to refuse a return if the product is not in its original condition, is damaged, or has missing parts for reasons not due to our error.
If you wish to initiate a return, please contact us at:
Refunds
Once your return is received and inspected, we will notify you via email or phone regarding the status of your refund.
If approved:
- Your refund will be processed
- A credit will automatically be applied to your original payment method
- Refunds typically reflect within 2–5 business days
Return Shipping
If your return request is approved:
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
Exception:
We will cover return shipping only if the item received is:
- Damaged
- Incorrect
- Broken/defective
Exchanges (If Applicable)
We replace items only if they are:
- Defective
- Damaged
To request an exchange, please contact:
Cancellation Policy
If you wish to cancel your order:
- Please email [email protected] with your order number
- Orders can only be canceled before dispatch
- Once canceled, a full refund will be issued